Cox Store - Irvine, California

Adresse: 6771 Quail Hill Pkwy, Irvine, CA 92603.
Téléphone: 9495461000.
Site web: cox.com.
Spécialités: Fournisseur d'accès Internet, Opérateur de télévision par câble, Magasin d'accessoires pour téléphones mobiles, Magasin de téléphonie mobile, Opérateur téléphonique.
Autres données d'intérêt: Services sur place, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant.
Avis : Cette entreprise a 247 avis sur Google My Business.
Avis moyen: 2.9/5.

Emplacement de Cox Store

Le Cox Store situé à l'adresse 6771 Quail Hill Pkwy, Irvine, CA 92603 est un endroit clé à visiter pour les services de télécommunication. Avec un téléphone facilement accessible au 9495461000, les clients peuvent facilement prendre contact pour des renseignements ou pour obtenir un service.

Le Cox Store est spécialisé dans la fourniture d'accès à Internet, la télévision par câble, la téléphonie mobile et les accessoires pour téléphones mobiles. C'est un opérateur téléphonique et un magasin de téléphonie mobile tout-en-un qui offre une gamme complète de produits et services de communication.

L'emplacement du magasin est pratique et accessible en fauteuil roulant, avec un parking également disponible pour les personnes à mobilité réduite. Le magasin propose des services sur place, ce qui en fait un choix idéal pour les clients qui souhaitent être assistés en personne.

Le Cox Store a reçu un total de 247 avis sur Google My Business, avec une note moyenne de 2.9/5. Il est important de noter que les avis des clients peuvent varier et qu'il est recommandé de faire ses propres recherches pour déterminer si le magasin répond à ses besoins spécifiques.

Avis de Cox Store

Cox Store - Irvine, California
Nicole Griffin
1/5

I've been with Cox for three years and expected decent service, but my recent experience has been nothing short of frustrating. According to their website, you’re supposed to be eligible for a new router every three years, which makes sense since routers don’t last forever. But when I tried to claim mine, the customer service reps gave me nothing but excuses.

I spoke with two different people, and both refused to send a new router despite the fact that my current one is slowing down. Instead, they pushed for troubleshooting and other useless options that didn’t address the real issue. I work from home and don’t have time to do their job for them. Cox has no problem charging a $75 technician fee but refuses to provide a basic service that they advertise on their own website.

If you’re considering Cox for internet, just know that their customer service is unwilling to help and doesn’t honor their own policies. They clearly don’t care about their customers, just about squeezing as much money out of them as possible. Avoid them if you can.

Cox Store - Irvine, California
Ian Patrick
1/5

Worst internet provider ever. Actual speeds are nowhere near advertised speeds. Download speeds get throttled during busy hours when everyone gets home from work. This is why monopolies are bad. Way overpriced for the quality they provide.

Cox Store - Irvine, California
alia
5/5

Needed to start wifi because roommate with wifi was moving out, and the process was so quick and easy! Jason helped me out and he's an amazing associate. Everything was super quick and easy and took less than 30 minutes to sort everything out. Very happy with this location and Jasons amazing customer service!

Cox Store - Irvine, California
Enzo A
1/5

If they offer any service for $1 a month , I will pass,
The worst service provider , you don't get anything here but lies,
Online people are worst,
One advise, If the devil is providing a service you should get it rather than Cox.

Cox Store - Irvine, California
Ralph Hofmann
5/5

Surprisingly good customer service - I needed a new router and ran in to grab one - it was easy and fast.

Cox Store - Irvine, California
Deborah Partida
5/5

Amazing staff. Walked in and was Immediately helped. Had concerns about my account payment going up. And one of the female workers helped me out (I wish I got her name but she was amazing) super fast and efficiently. She was super kind and tried to find the best options for me right away!
Thank you for making my experience amazing!!

Cox Store - Irvine, California
Markus Ribbe
5/5

Great store! Very friendly staff, fast, and efficient. Thanks Freddy for your efforts to find me a great deal! Much appreciated!

Cox Store - Irvine, California
Celia Perez
5/5

Great service from Jason Roman at the Quail Hill store. He is knowledgeable, professional and seeks to ensure excellent customer service.

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